Renovator Technology (Suzhou) Co., Ltd.
Privacy Policy


【Special Notice】
This Policy only applies to the products, services and extended functions (hereinafter referred to as "Renovator Services") provided by Renovator Technology (Suzhou) Co., Ltd. and its affiliated companies (hereinafter referred to as "we" or "Renovator Technology"), including Renovator official website, official WeChat Official Account, WeChat Channel and any new products and services developed with technological progress. If any separate privacy policy or legal statement with special agreements applies to a certain product or service provided by us, such separate privacy policy shall prevail. Matters not covered by such separate privacy policy and user agreement shall be subject to this Policy. If products or services of our affiliated companies use Renovator Technology’s products or services without independent privacy policies, this Privacy Policy shall also apply to such parts.

Please read the Renovator Technology Privacy Policy carefully (especially the bolded content) and ensure that you understand our rules for processing your personal information. If you have any questions during reading, you may contact us via the contact information stated in this Privacy Policy.

Introduction

Welcome to the official website of Renovator Technology (Suzhou) Co., Ltd. ("this Website")!
This Website is owned and operated by Renovator Technology (Suzhou) Co., Ltd. ("we"). Our registered address is No.39 Songbei Road, Shengpu Sub-district, Suzhou Industrial Park, Suzhou City, Jiangsu Province, People's Republic of China.
We attach great importance to user privacy and personal information protection. When you use our products and/or services, we may collect and use your relevant information. We intend to explain to you via this Renovator Technology Privacy Policy ("this Privacy Policy") how we collect, use, store, share and transfer such information when you use our products and/or services, as well as the ways we provide for you to access, update, delete and protect such information.
This Privacy Policy will help you understand the following contents:
1. Types of information we collect from you
2. How we use your information
3. How we share your information
4. Entrusted Processing
5. How we protect your information
6. How long we retain your information
7. Protection of minors' personal information
8. Notices and Amendments
9. Third-Party Links
10. Contact Us

Table of Contents
1. Types of information we collect from you
2. How we use your information
3. How we share your information
4. Entrusted Processing
5. How we protect your information
6. How long we retain your information
7. Protection of minors' personal information
8. Notices and Amendments
9. Third-Party Links
10. Contact Us

1. Types of Information We Collect from You
When you use this Website, we may collect the following categories of your information:

Information you provide to us.
We may collect personal information provided by you. When you send messages to us through the "Contact Us" page on this Website, you are required to provide your identity and contact information, such as your name, email address, phone number, country and city of residence. You may also provide us with employment information such as your employer and job title. We may also obtain information about you from our communications with you, including your comments, questions, feedback and other content you provide while using functions of this Website.

Information we collect automatically.
During your use of this Website, we may automatically collect certain information about you, including:
• Technical and device information. We may collect technical information about you and your device, including but not limited to your IP address, system time zone, system language and other system or network identification information.
• Operation and behavior information. We automatically collect information generated during your visits to this Website and record your activities on this Website, including your stay duration, pages visited and information accessed.
• Cookies and similar technologies. This Website may use Cookies and other tracking technologies to store information provided by users. Cookies are data fragments sent by web servers to user browsers. Cookies may include user preferences, time spent on the Website and pages visited. We use such information to identify you and customize & improve your experience on this Website. You may manage Cookie settings on your device through functions provided by most browsers. For example, you may set your browser to notify you when receiving Cookies, or choose to block Cookies. Please note that disabling Cookies may restrict your use of certain functions of this Website. In addition, this Website currently cannot respond to your "Do Not Track" instructions.

Information we collect from third parties.
We may obtain personal information about your use and access to this Website from third-party platforms and our service providers, including your country/region of system location, device brand and model, browsing records, browsing history, other services accessed to visit our Website, search records and click records.

2. How We Use Your Information
We may use your information for the following purposes:
Based on our legitimate interests in operating this Website, we may use your information for:
• Reviewing your opinions or questions and providing appropriate services;
• Complying with our terms and policies;
• Processing and responding to your requests, inquiries, applications, complaints and feedback;
• Providing support and replying to your requests, feedback and inquiries;
• Monitoring, operating, maintaining and managing this Website;
• Resolving technical issues and faults of this Website;
• Ensuring efficient operation of this Website;
• Detecting, preventing or resolving security, fraud or technical issues;
• Improving functions and performance of this Website and related services;
• Properly managing our relationship with you;
• Operating our business; protecting, enforcing or safeguarding our rights and interests (including rights against violations of our terms and conditions);
• Academic research purposes;
• Public welfare purposes or public health emergency purposes in compliance with laws and regulations.
We may use your information to fulfill our legal obligations and responsibilities. We may also process your information for other purposes disclosed to you with your consent or permitted by laws and regulations.

3. How We Share Your Information
We may share your information with the following third parties:
Service providers. We may share your information with third parties providing services to us for the operation and maintenance of this Website, such as website hosting providers, development service providers and cloud service providers.
Our affiliated companies. To operate this Website, we may share your information with any member, subsidiary or affiliate of our company for purposes including preventing illegal use and supporting users.
Law enforcement agencies and competent authorities. We may share your information with competent authorities, courts and other institutions in accordance with court judgments, subpoenas, legal litigation procedures, regulatory requirements, or when legally required or permitted, including situations where we reasonably deem it necessary to investigate, prevent or take action against illegal activities, suspected fraud or potential threats to personal safety.
Sale or merger. We may disclose your information to any third party in the following circumstances:
• Third parties acquiring or intending to acquire all or part of our assets or shares;
• Third parties acquiring all or part of our business;
• Third parties merging with us; or
• Third parties succeeding to all or part of our business.
In each of the above cases, such third parties shall be legally obligated not to disclose or use your information without our authorization.

Please note that information you voluntarily share or publicly disclose when using our services may involve your or others' personal information or even sensitive personal information. Please exercise caution when sharing information.

4. Entrusted Processing
We may entrust authorized partners to process your personal information to provide corresponding products or services. We only share your personal information for legitimate, proper, necessary, specific and explicit purposes, and only share personal information necessary for providing products or services. If our partners use your personal information for unauthorized purposes, they shall obtain your separate consent.
Our partners include the following types:
Technical service suppliers. We may provide your personal information to third parties supporting our functions, including suppliers providing infrastructure technical services, data analysis services and data processing services.
Advertising and analysis service partners. In compliance with laws, regulations and industry standard security technologies, we entrust such partners to process information related to advertising delivery, coverage and effectiveness.
For personal information processed by our entrusted partners, we will sign data protection agreements with them, requiring them to process personal information in accordance with agreements, this Privacy Policy and applicable laws and regulations.

5. How We Protect Your Information
We implement security measures in accordance with this Privacy Policy and have physical, electronic and administrative procedures to protect your information processed by us. However, there is no absolute security for data transmission over the Internet, and we cannot guarantee absolute security of your information. You shall bear all risks of transmitting information to us.

6. How Long We Retain Your Information
During your use of Website services, your personal information will be retained for the period necessary to achieve purposes stated in this Policy, and also subject to mandatory legal retention requirements. For example, the E-commerce Law of the People's Republic of China requires product, service and transaction information to be retained for no less than three years from the date of transaction completion. After the retention period expires, we will delete or anonymize your personal information in accordance with applicable laws.
We may also retain your information for other legitimate purposes, such as when we are obligated by laws, administrative or judicial authorities, contracts or similar requirements to retain personal information. We fully respect your rights regarding personal information, including:
Right to access. You have the right to request confirmation of whether we process your personal information and obtain a copy of your personal information.
Right to correction. If any personal information we collect about you is incomplete or inaccurate, you may request us to correct or update it.
Right to deletion. Under specific circumstances, you may request us to delete all or part of your personal information.
Right to withdraw consent. If our processing of your personal information is based on your consent, you may withdraw your consent at any time. However, withdrawal of consent may result in your inability to use certain functions of this Website and our services.
You may exercise your rights by contacting us via Article 10 Contact Us of this Privacy Policy. To protect your privacy, we may require additional identity verification information before processing your request.

7. Protection of Minors' Personal Information
Renovator Technology attaches great importance to the protection of minors' personal information. If you are a minor under 18 years old, you shall obtain consent from your guardian before using our products and/or services. Renovator Technology protects minors' personal information in accordance with relevant national laws and regulations.
We will not actively collect personal information of minors directly. For minors' personal information collected with guardian consent, we will only use, share, transfer or disclose such information when permitted by law, consented by guardians or necessary for minor protection.

8. Notices and Amendments
We reserve the right to revise this Privacy Policy at our discretion from time to time. We will notify you of any major changes to this Privacy Policy via notices published on this Website. Such changes only apply to information collected after the revised Privacy Policy takes effect. Any revision to this Privacy Policy shall take effect immediately upon publication. We encourage you to review this Privacy Policy regularly to understand updates and how we protect your personal information.

9. Third-Party Links
This Privacy Policy does not apply to any other websites or platforms unless otherwise stated. Please note that this Website may contain links to other websites, platforms or products with different privacy policies and practices. Such links are provided only for your convenience and reference, and do not indicate affiliation or sponsorship between us and third-party websites, nor our endorsement of information on third-party websites. If you provide information to or interact with such third parties, we shall not be liable for the collection and processing of your information by them.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us via our official website.
We will reply within 15 days under normal circumstances. If you are dissatisfied with our reply, especially when our personal information processing activities infringe your legitimate rights and interests, you may file complaints or reports with cyberspace administration, telecommunications, public security and market supervision authorities.

Appendix: Examples of Personal Information & Sensitive Personal Information (examples only, not information collected by Renovator official website, WeChat Official Account and WeChat Channel)
Personal Information: All information recorded electronically or otherwise relating to an identified or identifiable natural person, excluding anonymized information.
Sensitive Personal Information: Personal information that, once leaked or illegally used, may easily infringe personal dignity or endanger personal and property safety, including biometrics, religious beliefs, specific identity, medical health, financial accounts, whereabouts trajectories, as well as personal information of minors under 14 years old.
Device Information: Including device identification codes (IMEI, IDFA, AndroidID, MAC, OAID, IMSI and other device-related information), application information (application crash information, notification status, application installation list and other application-related information), device parameters and system information (device type, model, operating system and hardware information), device network environment information (IP address, WiFi information, base station information and other network-related information).

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